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For practicality reasons, it is likely that the content for all those users would need to be in the same RoboHelp project, so how is this handled? In such cases, the policies and procedures may differ depending on where the end user is. For example maybe you have a policy and procedure help file that covers different regions or countries. Dynamic User Centric Content (DUCC)ĭynamic user what? This new feature allows a user of your help content to filter on the content appropriate to their needs. This could be useful for some, particularly if SMEs are in a different location or time zone. The Adobe cloud has some additional benefits, but a shared review does mean the reviewers and the author have to have an account. This could be quite useful if you have several SMEs, as it enables them all to add comments to a single document and see what each other has written.

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Having an account for the cloud is free and allows you to setup shared reviews.

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One additional feature of the review workflow is the ability to send the PDF for review via the Adobe Acrobat cloud. All that is left for the author to do is accept or reject each comment. The familiar cross hatches and colour coding is all there. One particularly good feature of this is that the comments appear exactly the same as in Microsoft Word’s track changes feature. When they do so a summary of the imported comments is given and the comments are displayed inside the relevant topics. Once all comments have been made, the author imports them via the Review menu. There is no need for them to have an Adobe Acrobat license. However the real beauty is that the reviewers can do so using the free Acrobat Reader application (version 9 or later).

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This uses Adobe’s Acrobat code as part of the RoboHelp package to allow reviewers to add comments directly to your PDF.

From the menu you just create a PDF of the required content, naturally you can choose which topics to include, and send it for review. Reviewing ContentĮxisting RoboHelp users who take even a cursory look around RoboHelp 9 will notice a new “Review” menu item.Ī workflow has been created to send your project content for review. This makes this a must use feature in a multi-author or multi project environment. If a change is required, as long as it is made in the shared location, it is automatically applied to each and every project where it is used. Having the ability to store a file type in the shared location and for it to be dynamically linked to the project, makes the managing of resources a breeze. In RoboHelp 9 these issues have been resolved. For a start you were limited to only certain file types and there was no dynamic link between the files stored there and their usage inside your projects. However it had in my opinion some fairly severe limitations that made it next to useless. RoboHelp 8 had a Resources Manager pod where you could store some commonly used elements inside your RoboHelp projects. In RoboHelp 9 there is a better solution. This only goes so far as existing projects are unaffected. In the past we’ve managed this to a degree by having a blank RoboHelp project in our source control system.

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If we change our style sheet, the company changes its corporate look and feel, or we change a skin to add a custom button, this change has to be applied across each and every help system we maintain. Some may see this a negative but as a RoboHelp user since the late 1990s, I’d say why change something that isn’t broke? Managing ResourcesĪs the senior member in a team of five Technical Writers spread across three locations, managing our project resources is a major issue. What is equally reassuring is that despite numerous versions, incarnations and company acquisitions, the basic user interface has remained largely unchanged. Yes there is a learning curve, like any new application, but it feels strangely comfortable. If you use Microsoft Word, opening up RoboHelp should not be that much of a shock.

RoboHelp 9, the latest version to be released by Adobe Systems, is being heralded as a major version, so what does it include? One of the big bonuses for new users of RoboHelp is the familiarity of its user interface. in /home/iawalsh1/public_html/technical-writing/wp-includes/functions.php on line 3896 Notice: get_currentuserinfo is deprecated since version 4.5.0! Use wp_get_current_user() instead. Deprecated: Function get_magic_quotes_gpc() is deprecated in /home/iawalsh1/public_html/technical-writing/wp-includes/formatting.php on line 4387ĭeprecated: Function get_magic_quotes_gpc() is deprecated in /home/iawalsh1/public_html/technical-writing/wp-includes/formatting.php on line 2448

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